How we handle your information

The short answer: what you give us goes toward looking at, pricing and fixing your roof, and nowhere else. Nobody buys it from us.

This version: September 2026.

Whenever you phone, text, email or use the form, you hand us a few details. Here's the whole picture: what we write down, why, and who else sees it.

What you give us	Why we need it	Who else sees it
Your name, phone number and email address	To confirm the inspection, send the written estimate, invoice the job and follow up	Our office and the registered roofer assigned your job (see the referral disclosure)
Your street address or ZIP code	To get the estimator to the right roof and schedule the work	Our office and that same roofer
What you tell us about the roof: the leak, the storm date, the missing shingles	To scope the visit, write the estimate and do the work	The assigned roofer, plus your insurer if you ask us to deal with them
Recordings and transcripts of calls to our number	Quality checks and making sure your request gets handled; recorded calls start with a notice saying so	Our office only
A financing request, if you make one	So the application reaches a lender	Whichever lender you choose
Cookieless site analytics from Cloudflare Web Analytics	To see which pages get read; privacy-respecting, with no advertising cookies	Us, in aggregate

How long we hang on to it

Job records stay on file for as long as your roof's warranty and the tax rules call for, then no longer. We don't rent or sell your information, and we won't fold you into a marketing list; the only reason you'll hear from us is the request you made.

Changing or deleting what we hold

Want something corrected or erased? Send a note to hello@brokenarrowroofworks.com and we'll take care of it, unless a warranty or legal duty means we have to keep that record, in which case we'll say so. Getting texts from us? Reply STOP and they stop. Anything else about privacy: (918) 359-2694 or hello@brokenarrowroofworks.com.