One call, from first ring to last nail

Say it's late on a Tuesday night and you've just spotted a wet patch spreading across the bedroom ceiling. You call (918) 359-2694. Nobody lets it ring out, whatever the hour: an automated assistant picks up, takes your name, your number and what the roof is doing, and passes it along. A person then rings you back: in minutes if it's a leak, inside the hour if it isn't.

Next you meet the estimator. This is the person who gets up on the roof, goes into the attic, takes the photographs and writes the number. Use them while you've got them. Ask why they're suggesting a repair instead of a replacement, how much a Class 4 shingle runs, whether the damage they're seeing looks like a claim. They're there to answer.

On the day of the job, the crew lead takes over. They run everything from tear-off through decking, dry-in, the install itself and the cleanup. Before the trucks pull away they go over the new roof with you, estimator's photos in hand, so you can compare what was there with what's there now.

Behind all of it sits the office. They're the ones who pull the permit, juggle the schedule around Oklahoma weather, deal with the insurance paperwork and any supplements, and register the manufacturer's warranty in your name once the roof is on.

One thing to be clear about. Broken Arrow Roof Works operates locally, right here in Broken Arrow, OK, but the roofing is done by local roofers who are independent and carry their own insurance, roofers we partner with, not by whoever runs this website. You'll be told who's coming before anything goes on the calendar. Our referral marketing disclosure lays the arrangement out plainly, and the about page explains how we decide who we'll work with.

And if at any point you'd rather talk to a human than a recording, just say so. Ask for a callback and a person will ring you: (918) 359-2694 · hello@brokenarrowroofworks.com.